LUUP Referral Program - How to Invite Friends

LUUP's referral program lets existing users invite friends and family, with both sides receiving a coupon. As the referrer, you share your personal invite code; once the person you invited signs up with that code and completes their first ride, coupons are credited to both of you. For anyone curious about e-scooter sharing in Japan, a referral is the easiest way to get started.

The program is a win-win for everyone involved. LUUP gains a new user, the referrer earns a coupon, and the new rider gets a first-ride discount. That three-way benefit is exactly why the program keeps running.

The reward itself varies by season, but a coupon worth a few hundred yen is typical. When there is no cap on how many people you can refer, every friend you bring in adds another coupon to your account, which can meaningfully cut what you spend on your own rides.

• Share from the app: Open the "Invite Friends" screen in the app and send your code directly via LINE (Japan's most popular messaging app) or email
• Copy and paste the code: You can also copy the code and pass it along any way you like

Sharing over a messaging app is the easiest route, since the recipient can check the code with one tap. If you would otherwise tell someone the code in person, send it as a text message instead so the exact character string comes through correctly.

Social media works too. Post about your own LUUP rides in a story or feed post and attach your invite code, and friends who get curious may sign up with it naturally. That said, blasting the code indiscriminately to strangers can violate the terms of service, so stick to sharing it individually with people you know.

The reward amount and conditions change with each campaign period. The coupon is only granted after the invited person completes their first ride, and fraudulent use can get an account suspended, so keep everything above board.

Also note that an invite code can only be entered during sign-up. Sending your code to someone who already has an account does nothing; it cannot be applied retroactively. Before sharing, confirm that the other person has not created a LUUP account yet.

Referral coupons usually come with an expiration date as well. Do not let a hard-earned coupon lapse: use it soon after it lands, and make a habit of checking expiration dates on the coupon screen in the app.

When you recommend LUUP to a friend, do more than just send the code; add your own experience. Concrete benefits like "my last-mile commute dropped to 5 minutes" or "I save around 5,000 yen a month on taxi fares" make people far more likely to give it a try.

For friends who have never ridden an e-scooter, offer to ride together and walk them through the controls. A good first experience tends to turn into regular use, which in turn means your referral reward actually comes through.

Timing matters too. Referrals land best when LUUP's convenience is easy to feel: a friend hunting for a new commute route after moving or changing jobs, or someone planning how to get around on a trip. Suggesting it when it matches the other person's needs makes the referral feel natural rather than pushy.